Attention! In view of frequent
internet-attacks aimed at commercial web-sites we'd like to draw our customer's
particular attention to the following:
One of the most popular method of internet fraud is the following: you
get an e-mail where they ask you to follow a certain link to get into the
web-shop. However this is not a real web-shop but a professionally made
falsification. There you would be asked to reveal your password, for
instance to "verify your account" or to "confirm billing information". Once
you gave over the password, the attacker could access your account and use
it for his own criminal purposes. Therefore we emphasize that we don't
send e-mails asking you about your password or payment data; we don't send
forms or questionnaires requiring your password or payment data; we don't
send links where you'd be asked to reveal any personal information,
including your password or payment data.
We ask all our clients to take this information into
consideration when you use any commercial web-site!
In order to operate the
webshop service and to reduce the risk of fraud, CrossCountry Elite Sports V.o.F
("CCES" or "we") must ask you to provide us information about yourself. By
consent and agree to us processing your data in the manner set out in the
personally identifiable information being stored in secure database.
CCES takes the privacy of your personal
information very seriously and will use your information only in accordance with
identifiable information or a list of our customers to third parties.
Notification of Changes
This policy may be revised over time as new features are added to the
www.xc-elitesports.com service or as we incorporate suggestions from our
version on our web site. The revised version will be effective at the time we
Please check the
CrossCountry Elite Sports website at any time for the most current version
and how we might use that information.
2. Information We Collect
To open an account at
you must provide your name, address, phone number, and e-mail address. This
required information is necessary for us to process your orders, issue a new
password if you forget or lose your password, and to contact you should the need
arise in administering your account.
Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to
recognise you as a CCES customer if you return to the www.xc-elitesports.com
site using the same computer and browser. We send a "session cookie" to your
computer if and when you log in to your CCES account by entering your email
address and password. These cookies allow us to recognise you if you visit
multiple pages in our site during the same session, so that you don't need to
re-enter your password multiple times. Once you log out or close your browser,
these session cookies expire and no longer have any effect.
We also use longer-lasting cookies to display your email address on our sign-in
form, so that you don't have to retype the email address each time when you log
in to your CCES account. We encode our cookies so that only we can interpret the
information stored in them. You are free to decline our cookies if your browser
permits, but doing so may interfere with your use of our website.
3. Our Use of
We collect, store and process your personal information on servers located in
the United States. Our primary purpose in collecting personal information is to
provide you with a afe, smooth, efficient, and customised experience. You agree
that we may use your personal information to:
- provide the services and customer support you request;
- customise, measure, and improve our services;
- contact you if you have a request or if some specifications needed;
- tell you about service updates and promotional offers based on your communication preferences;
- compare information for accuracy, and verify it with third parties.
Elite Sports V.o.F will not sell or rent
any of your personally identifiable information to third parties, and will not
disclose any information.
4. Our Contacts
with CCES Customers
We communicate with users via e-mail and
by phone. We use your e-mail address to confirm your opening of a CCES account,
to send you notice of your order processing, to send information about important
changes to our products and services, and to send notices.
We also use your e-mail address to send you other types of communications that
you can control, including the CCES Periodical newsletter and notice of special
promotions. You can choose whether to receive some, all or none of these
communications when you complete the registration process, or at any time
thereafter, by logging in to your account on the www.xc-elitesports.com website
and changing your preferences on My Account page. You can also change your
choices at any time through the same procedure.
5. Your Use of Information and Our Services
CCES does not tolerate spam. We strictly
enforce our Anti-Spam Policy! To report CCES-related spam to CCES, please
CCES is committed to handling your customer information with high standards of
information security. We use computer safeguards such as firewalls and data
The security of your account also relies on your protection of your password.
You may not share your password with anyone. Our representatives will never ask
you for your password, so any email or other communication requesting your
password should be treated as unauthorized and suspicious and forwarded to
If you do share your password with a third party for any reason, including
because the third party has promised to provide you additional services such as
account aggregation, the third party will have access to your account and your
personal information, and you may be responsible for actions taken using your
password. If you believe someone else has obtained access to your password,
please change it immediately by logging in to your account at
and changing your Profile settings, and also
contact us right away.
Changing Your Information
You can review the personal information you provided us and make any desired
changes to such information, or to the settings for your account, at any time by
logging in to your account on the www.xc-elitesports.com website and changing
your preferences in the "My Account" page. You can also close your account
http://www.xc-elitesports.com website. If you close your account, we will
delete your account in our database.
Our privacy office is responsible for ensuring that our day-to-day procedures
statement, CrossCountry Elite Sport's information practices, or your dealings
with CCES, you can contact us using
this e-mail, call the
telephone number located on our Website or write us at CrossCountry Elite Sports
V.o.F, Kasennerweg 17, 6241NL Bunde, The Netherlands.