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Privacy Notice Privacy Notice

Attention! In view of frequent internet-attacks aimed at commercial web-sites we'd like to draw our customer's particular attention to the following:

  • Our representatives have no right to ask you in any form for your password.

  • You enter your password in a special form only when you register or log in to your CCES account!

  • We don't keep your payment information on our web-site. This data you enter in a special form on the secure PayPay web-site only when you use PayPal payment system!

  • One of the most popular method of internet fraud is the following: you get an e-mail where they ask you to follow a certain link to get into the web-shop. However this is not a real web-shop but a professionally made falsification. There you would be asked to reveal your password, for instance to "verify your account" or to "confirm billing information". Once you gave over the password, the attacker could access your account and use it for his own criminal purposes. Therefore we emphasize that we don't send e-mails asking you about your password or payment data; we don't send forms or questionnaires requiring your password or payment data; we don't send links where you'd be asked to reveal any personal information, including your password or payment data.

We ask all our clients to take this information into consideration when you use any commercial web-site!

Please review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the www.xc-elitesports.com website.

1. Overview

In order to operate the www.xc-elitesports.com webshop service and to reduce the risk of fraud, CrossCountry Elite Sports V.o.F ("CCES" or "we") must ask you to provide us information about yourself. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. By accepting this Privacy Policy, you also consent to your personally identifiable information being stored in secure database.

CCES takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties.

Notification of Changes
This policy may be revised over time as new features are added to the www.xc-elitesports.com service or as we incorporate suggestions from our customers. We may amend this Privacy Policy at any time by posting a revised version on our web site. The revised version will be effective at the time we post it.
Please check the CrossCountry Elite Sports website at any time for the most current version of our Privacy Policy. There you can always review what information we gather and how we might use that information.

2. Information We Collect

Required Information
To open an account at www.xc-elitesports.com, you must provide your name, address, phone number, and e-mail address. This required information is necessary for us to process your orders, issue a new password if you forget or lose your password, and to contact you should the need arise in administering your account.

Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to recognise you as a CCES customer if you return to the www.xc-elitesports.com site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your CCES account by entering your email address and password. These cookies allow us to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

We also use longer-lasting cookies to display your email address on our sign-in form, so that you don't have to retype the email address each time when you log in to your CCES account. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

3. Our Use of Information

We collect, store and process your personal information on servers located in the United States. Our primary purpose in collecting personal information is to provide you with a afe, smooth, efficient, and customised experience. You agree that we may use your personal information to:

  • provide the services and customer support you request;
  • customise, measure, and improve our services;
  • contact you if you have a request or if some specifications needed;
  • tell you about service updates and promotional offers based on your communication preferences;
  • compare information for accuracy, and verify it with third parties.

CrossCountry Elite Sports V.o.F will not sell or rent any of your personally identifiable information to third parties, and will not disclose any information.

4. Our Contacts with CCES Customers

We communicate with users via e-mail and by phone. We use your e-mail address to confirm your opening of a CCES account, to send you notice of your order processing, to send information about important changes to our products and services, and to send notices.

We also use your e-mail address to send you other types of communications that you can control, including the CCES Periodical newsletter and notice of special promotions. You can choose whether to receive some, all or none of these communications when you complete the registration process, or at any time thereafter, by logging in to your account on the www.xc-elitesports.com website and changing your preferences on My Account page. You can also change your choices at any time through the same procedure.

5. Your Use of Information and Our Services

CCES does not tolerate spam. We strictly enforce our Anti-Spam Policy! To report CCES-related spam to CCES, please contact us.

Information Security
CCES is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption.
The security of your account also relies on your protection of your password. You may not share your password with anyone. Our representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorized and suspicious and forwarded to info@xc-elitesports.com. If you do share your password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.xc-elitesports.com/login.php and changing your Profile settings, and also contact us right away.

Accessing and Changing Your Information
You can review the personal information you provided us and make any desired changes to such information, or to the settings for your account, at any time by logging in to your account on the www.xc-elitesports.com website and changing your preferences in the "My Account" page. You can also close your account through the http://www.xc-elitesports.com website. If you close your account, we will delete your account in our database.

Accountability
Our privacy office is responsible for ensuring that our day-to-day procedures comply with this Privacy Policy. If you have any questions about this privacy statement, CrossCountry Elite Sport's information practices, or your dealings with CCES, you can contact us using this e-mail, call the telephone number located on our Website or write us at CrossCountry Elite Sports V.o.F, Kasennerweg 17, 6241NL Bunde, The Netherlands.

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CrossCountry Elite Sports VoF,  Gronsvelderweg 21, 6247ER GRONSVELD,  The Netherlands   Tel. +31(0)43-7850603   Fax +31(0)43-7850673   e-mail: info@xc-elitesports.com